RESERVE YOUR DEC BOX TODAY! * AN AUSSIE MONTHLY CHRISTIAN FAITH FILLED BOX! * WE CAN'T WAIT TO WELCOME YOU TO OUR COMMUNITY!
FAQ's
We are a faith-based subscription box service located in Australia. We currently ship Australia wide for FREE using Australia Post.
Just pick your subscription frequency, either monthly, every 6 months or 12 months. You will then be sent a beautiful faith curated box that can include a devotional, journal and 5-7 additional items to help you live your most inspired faith-filled life.
Our Subscription Business is a non-denominational Christian business, and we aren’t associated with any church. We are an independent business, not a place of worship. We believe in the Father, the Son & the Holy Spirit.
We do not associate with anything “new age” which includes the following: Yoga, card readings of any type, crystals, meditation and mindfulness of the Hindu type, fire burning, law of attraction, moon watching or anything of the new age movement.
Each month we choose a different inspirational theme and choose a devotional, Bible Study or featured product and other inspiring products that go along with that theme. We support local Australian artisans – look out for their amazing creations in your box!
Absolutely! Our boxes make such a wonderful gift, we’re sure whomever you gift this to will be delighted. When you check out, you will fill out your billing information, then at the bottom of that section, simply choose “this is a gift”, where you can enter your gift recipient’s address. We do not include a packing slip with the box, so they won’t ever see your payment information. We include a beautiful gift card in the box so they can see it’s a gift and handwrite your special message on the card.
When you order any subscription length, we will bill you right away – you don’t have to wait long to get inspired! After that, your boxes will ship after the 20th of each month.
All new subscriptions cut off on the 20th of each month. If you order on the 22nd of the month, unfortunately you won’t get the next month’s box, but rather the one after. ie. You ordered 22nd May – your first box will be June.
You can add our past box at checkout if you like (if available), which ships within 1-2 days at a nicely discounted price especially for you for subscribing!
Once the previous month’s boxes have shipped to current subscribers, they will become available for individual sale (if we don’t sell out!). That will happen after the 20th of each month. Get in touch if you would like the previous month’s box for you or a gift recipient.
When you order any subscription plan, you will be billed when you first place your order for the first month, then again on the 15th of each month, thereafter. You will be re-billed automatically on the 15th of each month.
Your Subscription auto-renews.
If you want to change your subscription type, please contact us by email and our customer care team will be more than happy to help you! info@sparkjoyandencourage.com.au
You can contact us by email (info@sparkjoyandencourage.com.au), or you can update those in the “Manage your Subscription” section under “Manage Payment Options” and “Address Book”.
We’re so sorry! Contact us by email (info@sparkjoyandencourage.com.au) and our customer care team will figure out a solution right away!
We’ll be sorry to see you go, but we’re happy to help you get your subscription cancelled. Contact us by email (info@sparkjoyandencourage.com.au) and our customer care team will help get your subscription cancelled.
Please note, that even after you cancel your account, you will still receive any boxes that you have already paid for. Boxes are billed on the 15th of each month.
Cancelling your subscription
Cancellation: You may cancel your subscription by logging into your account on the Spark Joy & Encourage Subscription Box website at any time. This does not initiate any kind of refund if you fail to cancel before the renewal date.
Your subscription is continuous until you cancel and, if you cancel your membership before the end of an existing subscription commitment period, you will be charged for the remainder of that subscription period.
By Spark Joy & Encourage Subscription Box stating you can cancel at anytime this directly refers to the renewal and not your commitment term.
Any discounts given on the first month of a new subscription are applied on the assumption you stay subscribed for the entire initial commitment period. If you request to cancel before the end of the initial commitment you no longer qualify for any discount on any boxes and must pay the one month rate for any box you received a discount on.
Spark Joy & Encourage Subscription Box does not offer a ‘free trial’ unless stated. You can only cancel after the first box if you select a month to month subscription. A 3, 6 or 12 month subscription is different and you have agreed to stay for the entire subscription period. This policy protects the company from abuse of our discount systems given to new members who want to join up on a new subscription. If you agree to a 3, 6 or 12 month subscription you need to stay for the full commitment period. Normal month to month subscriptions can be cancelled at any point.
Spark Joy & Encourage Subscription Box is a subscription service, by signing up you agree it is your responsibility to cancel your own subscription by logging into your account profile. The Company do not accept responsibility to cancel your account on your behalf. It is up to the customer alone to cancel the subscription. Cancellations must be completed before the next renewal date.
You must cancel your subscription 24 hours before the renewal date. IF YOU DO NOT CANCEL PRIOR TO THE RENEWAL DATE OF A CALENDAR MONTH, YOU WILL BE CHARGED FOR THAT MONTH’S SERVICE AND YOU WILL RECEIVE a Spark Joy & Encourage Subscription Box. All cancellation requests received after the renewal date of a calendar month will apply to the following calendar month.
Great! We’d love to work with you. Just send us an email (info@sparkjoyandencourage.com.au) with a link to your blog, some info about you and your monthly readership, and we will be in touch when a review spot opens up.
Amazing! We are always on the lookout for terrific, inspiring products that would be a great fit for our box. Contact us by email (info@sparkjoyandencourage.com.au with lead times and pricing (if available) and we will get back to you as soon as we can.
We are able to accommodate most large quantity orders, however this is dependent on which box theme you are interested in and the date you need them delivered by. To inquire, please use the form on our Contact Us page, or email info@sparkjoyandencourage.com.au.
Additional shipping costs may apply.
No problem! You can contact us by email info@sparkjoyandencourage.com.au.
We’ll aim to get back to you within 24 hours.